Terms of Service
Last updated: May 25, 2025
1. Acceptance of Terms
1.1 The following Terms of Service (the “Terms”), together with Redland’s Privacy Policy, Acceptable Use Policy, and any other additional terms, conditions, notices, and disclaimers displayed on any platform owned and/or operated by Redland, collectively govern your purchase, access to, and use of any products (as defined below) provided by Redland (as defined below).
1.2 By using the website at https://propseek.homes (the “Website”) or the PropSeek mobile application (the “App”) to access any content made available through the Website or App (the “Content”), you agree to be bound by these Terms. In these Terms, “we,” “us,” and “our” refer to Redland Pte. Ltd., UEN No. 202304648K (“Redland”).
1.3 You unconditionally accept these Terms of Service, including the Privacy Policy found at: Privacy Policy
1.4 We may revise and update these Terms from time to time. However, no personal notice will be sent to you. Therefore, we recommend that you visit our Website regularly to ensure that you are aware of any revisions to the Terms. By continuing to access or use our Website, you are deemed to have read, understood, and agreed to be bound by the Terms and any revised versions. If you do not agree to these Terms and/or our Privacy Policy, please exit our Website.
1.5 We may from time to time publish guidelines and rules on the Website regarding the use of the Website. All such guidelines or rules are hereby incorporated into these Terms by reference.
2. Use of Website and App
2.1 You agree to comply with our Acceptable Use Policy when using this Website. If we have reasonable grounds to believe that you have violated this Agreement, we may remove or delete any content you have provided on the Website.
2.2 In any transaction on or in connection with this website, or when registering an account on the website or application, you warrant that:
- You are at least 21 years old;
- You are using your real identity;
- Any personal data you provide to us is true, accurate, complete, and current, and you undertake to maintain and update your personal data to ensure it remains so.
2.3 Children (users under the age of 21) are not eligible to use this Website or App to submit any personal data without supervision.If you are under 21 years of age, you may only use this Website and/or provide any personal data on the App with the consent of, or under the supervision of, a parent or legal guardian.
2.4 If we (or a service of your choosing) provide you with a password to access certain parts of the Website, you acknowledge that you are fully responsible for maintaining the confidentiality of the password and for all activities conducted under your account.
2.5 You agree to notify us of any breach of security concerning your password.
2.6 We shall not be liable for any loss or damage arising from your failure to comply with Section 2.
3. Content
3.1 By using and accessing this Website or App, you may be exposed to materials, data, text, software, images, graphics, videos, messages, or other content (“Content Materials”) that are uploaded, posted, emailed, transmitted, or otherwise made available on the Website either publicly or privately by us and/or other users of the Website.
3.2 You understand that the Content Materials may be indecent, obscene, or offensive.
3.3 You acknowledge that the Content Materials are provided solely for your personal, non-commercial use, and may not be published, distributed, transmitted, retransmitted, rebroadcast, copied, or otherwise shared with others within the same company or organization, nor posted to any other website, or to any forum, newsgroup, mailing list, electronic bulletin board, or internet relay chat operated by another website.
3.4 You agree not to copy, display, or otherwise make available access to this Website or any Content Materials from another website or server.
3.5 Under no circumstances shall we be held liable for any Content Materials, including but not limited to any errors or omissions in any Content Materials, or for any loss or damage of any kind incurred as a result of the use of any Content Materials posted, emailed, transmitted, or otherwise made available on this Website.
3.6 Without prejudice to any of the provisions of these Terms, all property listings must comply with all applicable laws, regulations, guidelines or policies and any notices, guidelines and/or policies issued by the Council for Estate Agencies ("CEA") such as the Practice Guidelines on Ethical Advertising and the Code of Ethics & Professional Client Care.
3.7 Every licensed estate agent and registered salesperson (collectively, the "Salespersons") must act in accordance with the provisions of the Estate Agents Act 2010, the Estate Agents (Estate Agency Work) Regulations 2010 and the guidelines issued by the CEA.
3.8 It is an offence for any individual to carry out estate agency work without a valid registration.
3.9 You acknowledge and agree that we have no control over any website other than the Website and/or App and shall not in any event be responsible or held liable for any expired listing which appears on any website other than the Website and/or App or any expired listing which is retrieved by any search engine.
4. Disclaimers
4.1 Your use of this website or application is at your own risk. We provide no warranties of any kind, express or implied.
4.2 We reserve the right to modify or temporarily or permanently suspend any part of the Website or its services at any time and without prior notice. You agree that we shall not be liable to you or any third party for any such modification, suspension, or discontinuation of services.
4.3 We do not warrant that:
- The website or application will meet your requirements;
- The website or application will be uninterrupted, timely, secure, and error-free;
- Any results obtained from the use of this website or application will be accurate or reliable; and that the quality of any products, services, information, or other material purchased or obtained by you through this website or application will meet your expectations.
4.4 We do not endorse or accept responsibility for the comments, views, opinions, research findings, or recommendations of any individual, user, or affiliated entity. We do not promote or support any specific service provider, treatment, or commercial dealings in any securities, investments, or classes of investment. Furthermore, any links to third-party websites or resources included on our Website do not imply any endorsement by us.
4.5 We do not proactively review or edit user-submitted comments, views, opinions, research, and recommendations, even if such submissions are made by users of the Website. While the sources of information on this Website are believed to be reliable, the data, news, reports, opinions, and any advice (if provided) are not tailored to any specific individual or group. Therefore, you use the Website at your own risk.
4.6 By providing information and data on this Website — including facts, opinions, and recommendations considered to be of interest to individuals and organizations — we and our content providers do not offer, represent, or claim to offer financial, investment, tax, legal, or other professional advice. You agree to always seek relevant professional advice before making any such decisions.
4.7 We may monitor or review any areas on the Website where you transmit or post communications in order to ensure their effectiveness, usefulness, and appropriate usage.However, we are not obligated to monitor or review every post or communication, and we disclaim all liability with respect to any and all content materials, whether arising under copyright, trademark, defamation, privacy, obscenity, or any other applicable laws.
4.8 We do not pre-screen a user or the Content provided by a user, nor are we directly involved in transactions between users. Consequently, we have no control over, and you agree that you are responsible for exercising prudence in your interactions with other users of the Website and/or App. You further agree that your use of the Website and/or App is entirely at your own risk.
5. Indemnification
5.1 You agree to indemnify and hold us, and our subsidiaries, affiliates, officers, agents or other partners, and employees, harmless from any claim or demand, including attorneys' fees, made by any third party due to or arising out of any content that you submit, post, transmit or make available on the Website, your use of the Website, your connection to the Website, your violation of these Terms of Service, our Privacy Policy, Acceptable Use Policy and/or your violation of any rights of another party.
6. Limitation of Liability
6.1 We shall not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages), resulting from but not limited to:
- your use of or inability to use the Website;
- the cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained, or messages received or transactions entered into through or from the Website;
- unauthorized access to or alteration of your transmissions or data;
- statements or conduct of any third party on the Website;
- any other matter relating to the Website.
6.2 Any claim or cause of action arising out of or related to these Terms or the use of the Website must be filed within two years after such claim or cause of action arose; otherwise, it shall be permanently barred.
7. Privacy Policy
7.1 All your personal data is governed by our company. Please refer to the Privacy Policy.
7.2 The Privacy Policy is deemed incorporated into these Terms of Service by reference.
8. Copyright Infringement Policy
8.1 We respect the intellectual property rights of others and require all users of our services to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, you may notify us by providing the following information:
- A description of the copyrighted work that you claim has been infringed;
- Identification of the material that you claim is infringing and that you request to be removed, including a description of its location on the Website or within the Services so that we can locate it;
- Your address, telephone number, and (if available) email address so that we may contact you regarding your complaint; and a signed statement affirming that the above information is accurate; that you have a good faith belief that the identified material is being used without authorization from the copyright owner, its agent, or the law; and that, under penalty of perjury, you are the copyright owner or authorized to act on behalf of the copyright owner in this matter。Copyright infringement claims should be sent to Redland at the following address:
Mailing Address:
Redland Pte. Ltd.
331 North Bridge Road
Odeon 331 #22-01, Singapore 188720
Attn: Copyright Agent
Telephone: (+65) 8939 5395
8.2 Please note that we will only accept and act on copyright notices submitted in English that fully comply with these Terms of Service. Notices that do not meet these requirements will be rejected and no action will be taken.
8.3 Within four weeks of receiving a compliant notice of infringement, we will take the following actions:
- Promptly take reasonable steps to remove or disable access to the allegedly infringing electronic copy;
- After removing or disabling access to the alleged infringing content, promptly notify the user who provided the content (the "Content Owner") using the contact details they provided to us. We will also provide the Content Owner with a copy of the infringement notice.
8.4 If the Content Owner submits a counter-notification within four weeks from the date we notify them of the removal or disabling of access to the allegedly infringing content (the “Notification Date”):
- Where technically and practically feasible, we will promptly take reasonable steps to restore or enable access to the alleged infringing content;
- However, if the copyright owner initiates proceedings to prevent the restoration or re-access to the content before we have completed such restoration steps (where technically and practically feasible), and we are informed of such proceedings, we will cease the restoration process.
8.5 If the Content Owner does not submit a counter-notification within four weeks from the Notification Date, we will take no further action, and the matter will be considered closed.
9. No Refunds
All subscriptions are non-refundable and non-transferable. All sales are final.
10. Termination
We reserve the right, at our sole discretion, to immediately terminate your account and deny you access to and use of the Services (or any part thereof), now and in the future, without prior notice. Grounds for such termination may include, but are not limited to:
- your failure to comply with any of the terms and conditions of these Terms of Use and/or the Privacy Policy;
- your failure to pay any fees owed to us;
- your infringement of our intellectual property rights or those of any third party;
- your engagement in any fraudulent, illegal, or unlawful activity;
- your request to terminate your account;
- if you are declared insolvent or bankrupt;
- upon your death;
- if we encounter unexpected technical or security issues;
- if we discontinue or substantially modify the Website or any part of the Services;
- prolonged inactivity on your account;
- receipt of a request from law enforcement or any other government agency, or pursuant to a court order.
You acknowledge and agree that any such termination shall be made at our sole discretion and that we shall not be liable to you or any third party for the termination of your account, any associated email address, or your access to the Website and Services. You further acknowledge and agree that we are under no obligation to refund any part of the subscription fees you have paid (if any).
10.1 Termination of your account will result in:
10.2 The revocation of access to and prohibition of further use of all Website products associated with the account; and the deletion of your password and all related information, files, and content associated with or stored in your account (in whole or in part).
10.3 Termination of your account shall be without prejudice to any other rights or remedies we may have under these Terms of Service, at law or in equity. It shall also not affect any accrued rights or liabilities, nor the continued validity and enforceability of any provisions expressly or impliedly intended to survive such termination.
11. Intellectual Property
11.1 When you upload any images, photographs, and/or listing descriptions to the Website (hereinafter referred to as the “Content”), you grant us a worldwide, royalty-free, and irrevocable license to use, store, host, copy, modify, adapt, watermark, distribute, publish, publicly perform, publicly display, create derivative works from, and disseminate the Content.
All rights, title, and interest in and to all content and materials (including but not limited to text, photos, images, graphics, videos, audio, sound files, illustrations, and the selection, layout, arrangement, format, and compilation of information, data, or search results contained in or accessible through the Website, the Services, or any part thereof), and any enhancement, modification, adaptation, translation, or derivative work based on the foregoing, shall remain the property of us or our licensors (as applicable). No intellectual property rights or other rights are transferred to you.
You further acknowledge that the logos, trademarks, service marks, trade names, and brand identifiers displayed on the Website and Services are the property of us or our affiliates, licensors, vendors, or partners (as applicable), and you agree not to display or use such marks in any manner prohibited or restricted by us.
12. Miscellaneous
12.1 Without prejudice to any of the provisions of these Terms, all property listings must comply with all applicable laws, regulations, guidelines or policies and any notices, guidelines and/or policies issued by the Council for Estate Agencies ("CEA") such as the Practice Guidelines on Ethical Advertising and the Code of Ethics & Professional Client Care.
Every licensed estate agent and registered salesperson (collectively, the "Salespersons") must act in accordance with the provisions of the Estate Agents Act 2010, the Estate Agents (Estate Agency Work) Regulations 2010 and the guidelines issued by the CEA.
It is an offence for any individual to carry out estate agency work without a valid registration.
You acknowledge and agree that we have no control over any website other than the Website and/or App and shall not in any event be responsible or held liable for any expired listing which appears on any website other than the Website and/or App or any expired listing which is retrieved by any search engine.
12.2 These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any claims or disputes of any nature shall be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.
12.3 Our failure to exercise or enforce any right or provision under these Terms of Service shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and all other provisions shall remain in full force and effect.
12.4 All notices to be sent to us under these Terms of Service shall be sent via email to: propseek.sg@gmail.com