Help centre
Accounts, verification and posting, finding and contacting, privacy and data: common questions are here.
- How do I report a suspicious listingYou cannot report from the website. Report in the app, or email support.
- Why does an agent show “Details under review”New agent details are let through first and reviewed by a person the next working day.
- Do I need to pay a deposit before viewingNo. Never pay any deposit before viewing.
- How do I delete my account and dataYou can request it in the app or through the website.
- Can I post a listing on the websiteNo. Post listings in the app.
- How do I contact supportEmail us, or open live chat at the bottom right of the website.
- Account and sign-in: how to sign in and verify your phoneSign in with Apple, Google, WhatsApp or email, then bind your phone with a WhatsApp code.
- Verification and posting: how agents and owners get verifiedAgents enter a CEA registration number. Owners submit documents for review.
- Finding and contacting: how to search and reach a publisherFilter by area, MRT station and commute time, then tap Contact.
- Privacy and data: what we collect and how to reach the DPOWhat we collect, how long we keep it and how to get in touch.
Did not find your answer? Contact and support